If you have a grievance against the IRS (Internal Revenue Service) and are not able to settle it online, it is crucial to understand what to do in order to acquire in-person assistance in 2025.
Resolve Small Issues with IRS Online Account
Taxpayers are frequently able to solve their tax issues online. The most effective method of doing this is through the official online account of the IRS. Most taxpayers’ tax season for 2025 will close on April 15, 2025.
But there will be individuals who have not yet submitted their 2024 tax return. If you have not yet paid your tax liability, pay it as soon as possible to prevent any late penalties or extra fees.
Why in-person assistance might be needed?
If there is any issue with your tax filing and that issue is not getting resolved online or through the phone, then you might require face-to-face help. For this, you can find assistance in IRS’s Taxpayer Assistance Centers (TACs).
Utilize IRS Taxpayer Assistance Centers
IRS’s Taxpayer Assistance Centers are designed for individuals who are unable to get a solution either online or via phone.
If you also require assistance in person, then first call your local IRS office. But it is required to make an appointment prior to visiting directly. You might not get assistance if you visit without an appointment.
Make the most of extended hours at Taxpayer Assistance Centers
Good news for those seeking flexible hours of assistance. Numerous IRS Taxpayer Assistance Centers have extended their hours.
- The extended hours will be available from January 21, 2025 to May 1, 2025.
- To find your nearest Taxpayer Assistance Center and book an appointment, use this official IRS locator:
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What to prepare before your appointment
There are certain necessary preparations to undertake prior to scheduling an appointment and prior to attending the appointment. In the event that you wait until the last moment, finding an appointment may prove challenging, as appointments get booked up early as the deadline in April 15 looms.
Have the following documents prepared prior to your appointment:
✔ Government Photo ID – Two original identification cards that are government-issued from the US.
✔ Earlier filed tax returns (if filed earlier)
✔ ITIN or Social Security Number (SSN)
✔ All tax documents which might assist you in answering your question
✔ Check tax credit eligibility and have the necessary documents with you.
✔ Silence your phone to minimize any distraction.
✔ In case you cannot attend your appointment, schedule it later.
Conclusion
If you cannot solve your tax problem online or by phone, IRS Taxpayer Assistance Centers can help you. But it is extremely important to schedule an appointment and have all the necessary documents in hand before that.
So, schedule an appointment in time and fulfill your tax liabilities so that you may not have to pay any extra penalties or charges.
FAQs
Q1. How can I get face-to-face assistance from the IRS?
You can visit an IRS Taxpayer Assistance Center (TAC). However, you must book an appointment in advance using the IRS Office Locator.
Q2. When are IRS Taxpayer Assistance Centers open in 2025?
Many centers offer extended hours from January 21, 2025, to May 1, 2025. Check your local TAC for specific timings.
Q3. What documents do I need for my IRS appointment?
Bring a government-issued photo ID, Social Security Number (SSN) or ITIN, previous tax returns (if applicable), and any relevant tax documents that can help resolve your issue.
Q4. Can I visit an IRS office without an appointment?
No, most IRS TACs require an appointment. Without one, you may not receive assistance.
Q5. What if I can’t attend my IRS appointment?
If you cannot make it, reschedule as soon as possible to avoid delays in resolving your tax issue.